BEYONIK SHIPPING AND RETURNS POLICY

SHIPPING POLICY

We offer free shipping on the orders sitewide.
We process orders within 24-48 hours.
We ship PAN India and our mission is to serve every region of India, ensuring accessibility to our products for all.
Order Delivery Time: In metropolitan areas, orders are delivered within 1-4 days after processing. While in the rest of India, delivery takes 4-7 days after processing.

Exchanges are subject to stock availability and can be initiated only once per product.
We accept returns within 5 days of the purchase date.
To be eligible for a return, items must be unused, unwashed, and in the same condition as received, with all original tags attached.
Product(s) purchased during clearance sale, BOGO offers, exclusive discounts on products, brand collaboration promotions, or any activity/event/campaign with a free product(s) cannot be returned, exchanged or refunded.

To initiate a return, please contact our customer service team at beyoniksales@gmail.com / +91-9136402410 ] within the designated return period.
Provide your order number and details of the item(s) you wish to return.
Our team will provide you with a return authorization and instructions on how to return the item(s).

Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part (e.g., wrong item shipped, item arrived damaged).
We recommend using a trackable shipping method for returns and retaining proof of postage.

Once your return is received and inspected, we will send you an email notification regarding the status of your refund.
Refunds will be issued to the original payment method used for the purchase.
Please allow 14 business days for the refund to be processed and reflected in your account.

Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

If you receive a damaged or defective item, please contact us immediately upon receipt for assistance. We will arrange for a replacement or refund as applicable.

Our goal is to ensure your complete satisfaction with every purchase. If you have any questions or concerns about our return policy, please don't hesitate to reach out to us.

We reserve the right to update or modify our return policy at any time. Any changes will be communicated to customers through our website or other relevant channels.